Shipping policy

U.S Based Shipping

Please allow up to 3-5 business days for your order to be shipped. United States based orders can take up to 10 days to be received via our selected carrier (USPS, FEDEX, or UPS based on the size of your order). If more than 14 days have passed please email us at admin@coolbreezebeverages.com, ryan@coolbreezebeverages.com to review the status of your order.

Returns and Refunds

All sales are final. CoolBreeze Beverages does not accept returns, and we do not offer refunds. Please see our Return and Refund Policy for details. If your item arrives damaged, has a material defect, or there is an issue with the expiration date, we will replace it at no cost to you. To request a replacement, please email ecom@coolbreezebeverages.com or ryan@coolbreezebeverages.com with your order details and a photo of the issue.

International Shipping

Please allow up to 3-5 days for your order to be shipped, as customs paperwork may be required. International orders could take up to 21 days based on location and customs holding time. If more than 30 days have passed please email us at support@coolbreezebeverages.com to review the status of your order.

Clearance Items

All sales are final, including clearance items.

INTERNATIONAL ORDERS - CoolBreeze Beverages is not responsible for any customs fees or additional Country taxes beyond those collected on our website.

For international orders, duties and fees are not included in the purchase price. Buyers are responsible for any customs fees that may incur, including duties, taxes, brokerage fees, and any other fees. We have no control over these fees.

Because packages are handed off between carriers internationally, tracking may only work until your package leaves the United States; you will need to contact your local postal carrier for additional information, if necessary.